Privacy Policy

Last updated: 5 August 2026 · matchez.co

Matchez Limited operates matchez.co and acts as the data controller under UK GDPR and EU GDPR.

01 · Who We Are

Matchez Limited is a company incorporated in England and Wales (No. 16863603).

Registered office:
Plainville Lodge
Plainville Lane
Wigginton
York YO32 2RG
United Kingdom

Questions about privacy:
privacy@matchez.co

02 · Scope

This notice applies when you:

  • visit or browse matchez.co
  • sign up to hear from us or join our early access list
  • create a Matchez account as a candidate, employer, or recruiter
  • interact with other people through the platform

03 · Data We Collect

We collect only the information needed to operate the Matchez platform.

Website visitors and newsletter subscribers

  • Your name and email address
  • Technical data: IP address, browser type, and device information

Candidates

  • Your CV or résumé
  • Email and password
  • Profile information you choose to provide
  • Messages sent within the platform

Your identity details are stored separately from your professional profile. Employers initially see only a pseudonymous profile unless you choose to reveal your identity.

Employers and recruiters

  • Contact name
  • Email address
  • Company information
  • Role or recruitment details

We do not intentionally collect sensitive personal data such as health information, race, religion, biometric identifiers, or government identification numbers.

04 · How We Use Your Data

We process personal data to:

  • Operate and improve the Matchez platform
  • Match candidates and employers
  • Manage user accounts and communication
  • Send updates or newsletters when you have subscribed
  • Maintain platform security and prevent misuse
  • Comply with legal obligations

We do not sell personal data.

05 · Legal Basis

Under UK and EU GDPR we process data on the following legal grounds:

  • Consent – for newsletters or optional communications
  • Contractual necessity – to provide the Matchez platform
  • Legitimate interests – to operate, improve, and secure our services
  • Legal obligations – where required by law

06 · Privacy by Design

Matchez is built to reduce bias and protect candidate identity.

  • Identity and profile data are stored separately
  • Employers initially see pseudonymous profiles
  • Personal details are shared only with your consent
  • Access to personal data is controlled and logged

07 · AI, Profiling and Automated Processing

Matchez uses artificial intelligence and other automated tools to help candidates present their professional experience and to support matching between candidates and potential opportunities.

These tools may:

  • analyse information contained in a candidate’s profile, CV or résumé
  • help structure or generate candidate showcases and reports
  • identify skills, experience, preferences and other professional signals
  • compare those signals with information about roles, organisations or opportunities
  • generate recommendations, rankings, summaries or suggested matches

In general terms, the system identifies relevant professional signals supplied by candidates and employers and assesses how closely those signals correspond. The resulting outputs are intended to support human judgement. They may be incomplete or inaccurate and should not be treated as definitive assessments of a person’s ability, suitability or potential.

Matchez does not permit AI providers to use personal data submitted through the platform to train their general-purpose models where provider settings or contractual controls allow us to prevent this.

We do not intend to make decisions based solely on automated processing where those decisions would produce legal or similarly significant effects for an individual. Where an automated decision does have such an effect, you may ask us to:

  • arrange a review by a person
  • explain the factors considered
  • allow you to provide additional information
  • reconsider or challenge the outcome

To request a human review, contact privacy@matchez.co and include enough information for us to identify the relevant account, recommendation or decision.

08 · Service Providers, Data Sharing and International Transfers

WWe do not sell personal data.

We use carefully selected service providers to operate the Matchez website and platform. Depending on the services you use, these providers may process personal data on our behalf for the following purposes:

  • Supabase — database, authentication and platform infrastructure
  • Vercel — application hosting and delivery
  • InMotion Hosting — our WordPress hosting provider — hosting the Matchez marketing website
  • Google — our email and SMTP provider — sending account, service and other authorised communications
  • OpenAI, Anthropic and Google Gemini — AI-assisted analysis, generation and platform functionality
  • Stripe — payment processing and related fraud prevention

We may also disclose personal data to professional advisers, regulators, law-enforcement bodies or other authorities where this is necessary to comply with the law, protect legal rights or maintain the security of the service.

Our service providers may process personal data only for the agreed purposes and subject to appropriate contractual, confidentiality and security obligations. Not every provider receives every category of personal data.

Some providers or their subprocessors may process personal data outside the United Kingdom or European Economic Area, including in the United States. Where applicable, we protect these transfers using an adequacy decision or recognised contractual safeguards, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or the EU Standard Contractual Clauses. We also assess relevant transfer risks and apply additional safeguards where appropriate.

For further information about a particular provider or international transfer, contact privacy@matchez.co.

09 · Your Rights

Under UK and EU GDPR you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Receive a portable copy of your data
  • Withdraw consent where processing relies on consent
  • Ask for human intervention, express your point of view and challenge a decision where applicable automated processing produces legal or similarly significant effects

Requests can be sent to privacy@matchez.co.

10 · Security

We take reasonable technical and organisational measures to protect personal data, including encryption, access controls, and monitoring.

No online system is completely risk-free, but we work to protect your information and respond promptly to any security issues.

11 · Cookies

Matchez currently uses only essential cookies required for the website to function. We do not use advertising or tracking cookies.

12 · Complaints

If you have concerns about how we handle personal data, please contact us first at:

privacy@matchez.co

You also have the right to lodge a complaint with your local data protection authority, including the UK Information Commissioner’s Office (ICO).

13 · Changes

We may update this notice from time to time. The latest version will always be available on this page.

Matchez Limited · Company No. 16863603 · privacy@matchez.co